Refund policy

At Pink Chocolate, every order is crafted with care to ensure freshness, quality, and an exceptional experience. Because our products are perishable and made to order, all sales are final.

No Refunds or Exchanges

Once a product leaves the store, we are unable to offer:

• Refunds

• Returns

• Exchanges

• Store credit

This policy helps us maintain the highest standards of food safety and product integrity.

Order Accuracy

Please review your order carefully before completing your purchase. If you have any questions about ingredients, allergens, or product details, our team is happy to assist before checkout.

Damaged or Incorrect Orders 

If you notice an issue before leaving the store, please notify a staff member immediately so we can address it on the spot. After the product has left our premises, we cannot make adjustments.

Contact Us

If you have questions about this policy, feel free to reach out to our team at any time. We’re here to help ensure you have the best Pink Chocolate experience.

You can always contact us for any return question at mark@pinkchoc.com.

Unfortunately, we cannot accept returns on sale items or gift cards.